Logistics Coordinator - Anywhere, US Startup Courier/Logistics Company is seeking a Logistics Coordiantor/Supervisor to help with day to day operations with our company as we continue to grow in the area. The position will be mostly remote but there will be periods of time in office and the incumbent will be required to be in office as required. Supervisor - Summary of Responsibilities: Report to the Operations Manager & Logistics Manager, the incumbent would be responsible for coordinating courier and logistics for our clients. The supervisor will, supervise, coach, motivate, train and evaluate couriers. Supervisor will be responsible for ensuring that all deliveries are made on time, assigning routes or jobs to individual couriers and operating within the constraints of a budget. They will deal directly with clients, carriers and different departments within the company. They are required to manage operations effectively and efficiently and to consistently ensure that clients are satisfied. Upon request, they will perform all other tasks related to this position. Specific Responsibilities: Operations 80% • Serves as the main representative of our company between vendors and employee drivers. • Ensures that all services are delivered according to clients standards, clients’ specifications and KPIs. • Drive, monitor, enhance,and Develop business. • Analyzes client requests and propose appropriate solutions. • Ensures that operations requested by the client comply with transportation standards. • Conducts necessary research with carriers (all modes) in order to respond adequately to client requests and, if necessary, seeks assistance from their team leader. • Selects carriers and vendors according to clients’ needs and specified criteria. • Prepares proposals for clients based on all their specifications, validates terms and obtains necessary approvals. • Follows procedures established by the department. • Files Nightly performance reports • Coordinates logistics/operations in compliance with OSHA/HIPAA/DOT. • Complies with all applicable laws and CDC guidelines • Handles pick-ups and deliveries according to clients’ SOP requirements and conducts audits of internal procedures; • Manages daily priorities related to the logistics and operations of his clients’ cargo, and ensures all required documents are completed with precision. • Processes required shipping documents with a high degree of accuracy. Tracks and traces the client’s cargo and keeps them informed in real-time of the status of his shipment. • Suggests solutions when operations problems arise. • Complies with clients SOPs • Offers the best solutions to clients and acts in a way that ensures their loyalty; • Liaises with the different parties. Proactively identifies potential problems and ensures the situations are resolved as quickly as possible, keeping the client informed and supporting him in finding solutions Role and Liaison Other Duties 20% • Participates in meetings required by the employer • Maintains good relations with colleagues, carriers & positively contributes to work climate • Collects and shares relevant information about clients, carriers & vendors, work tools, forms and data with all internal parties • Develops & Ensures SOPs are always up to date and informs your direct supervisor to report concerns of any changes in the SOPs. • Complies with company policies and procedures • Driving may be required and will be reimbursed • More duties as assigned Small business with advancement opportunities. We take care of our own - sky's the limit... Send a resume and cover letter. Please be sure to include references. Please apply now for immediate consideration.